Effective Date: May 2026
YSNO Systems ("we," "our," "us") operates the platform infrastructure available at YSNO.net. YSNO Systems is a trading division of C&D Electrical Services Ltd, a registered legal entity in the United Kingdom. We are committed to protecting the privacy of our corporate clients, platform users, and partners. This Privacy Policy details how we handle information in rigid alignment with data privacy structures and mobile carrier compliance frameworks.
1. Information Collection and Platform Usage
We collect data necessary to provision our 24/7 serverless AI voice dispatch and triage engine. This includes customer telephone metrics, emergency qualification details, localized address data, and mobile telephone numbers provided explicitly for dispatch operations.
2. Strict Mobile Carrier & SMS Privacy Protection
Absolute No-Sharing Commitment: Security and trust are vital to our operations. We explicitly state that no mobile telephone numbers, customer opt-in data, consent information, or personal data collected via our messaging platforms will ever be shared, sold, rented, or leased to external third parties, affiliates, or partners for marketing or promotional purposes.
3. Data Retention & Ledger Security
All call transcriptions, qualified data metrics, and SMS routing logs are stored in encrypted cloud ledgers. This data is exclusively accessible by the subscribing corporate entity and our core engineering team for optimization purposes.
4. Contact Frameworks
For regulatory validation inquiries or data rights management requests, please communicate directly with our centralized compliance desk at support@ysno.net.